about us
Find out moreWE ARE
footsteps counselling & care
Footsteps Counselling & Care is a charitable organisation. Our mission is to provide counselling for individuals and couples in the county who have experienced fertility issues, miscarriage, pregnancy loss for any reason, or baby loss.
We understand the emotional impact of these experiences, and our team at Footsteps are committed to creating a safe, inclusive space, where all those affected by these deeply personal challenged can find support.
Our counsellors are fully qualified, and we do have some supervised student counsellors on placement with us.
We do not charge for our service but we do ask for a donation from those that are able to.
Want to make a donation?
About us
Our values
We Are:
Accessible
Our community is welcoming and inclusive. We strive to remove all barriers so that everyone is able to access our support.
Compassionate
We care for our clients and community providing a nurturing space for all.
OneTeam
Our community has a sense of belonging and respect for others. We value all contributions whether paid for or volunteered, in service delivery or supporting roles.
Person-centered
Our clients and therapeutic community are at the heart of everything we do. We offer a timely range of services to suit our clients need, including counselling and informed, caring support in a safe space.
Professional
Counselling is provided in line with BACP Guidelines. Our staff and volunteers strive for personal growth and continuous improvement in performance and service delivery. We value learning, feedback, coaching and mentoring.
Sustainable
We are building for the long term, exercising financial prudence whilst developing efficient and scalable services.
Trustworthy
We communicate openly and honestly. Integrity is key. Confidential information is kept that way.
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About us
How we started
Our charity has grown since then and is now headed by a Board of Trustees and supported by a dedicated staff and volunteer team.
Common questions
How can we help?
We provide counselling support. Our experience has shown that people who are struggling to come to terms with a difficult situation or a loss have found that being able to talk in a safe space has helped them to process what they're going through. Before starting counselling we ask new clients to attend an initial assessment session which gives you an opportunity to find out more about Footsteps Counselling & Care and how counselling might be of help.
Is there a waiting list?
We do have a waiting list. Due to the nature of our work it is hard to know how long the wait will be. If we put you on our list we will see you as soon as we possibly can and let you know roughly how long that wait will be.
How many sessions can I have?
At this time we are able to offer you up to 12 counselling sessions. This is to enable us to minimise the waiting time for our service. Of course, you can come for less than 12 sessions, and should you find you need more than 12, your counsellor will explain what your options are.
What is the cost of our services?
Our counselling is free to those that need it, however, to help to cover our costs we ask that clients make a donation per session if they can. You can agree an amount with us before you start. We never turn away anyone away if they are unable to make a donation. You can donate towards the cost of our service by giving cash to your counsellor each session, or by donating via Givey, Paypal, Facebook donate button or bank transfer.
How do I refer for counselling?
Anyone is very welcome to refer themselves to us too. Just give us a call on 01452 308618, email office@footstepscandc.org.uk or send us an enquiry via our contact form.
How can I donate to your work?
You can donate through Givey, Paypal, Facebook donate button or bank transfer . Please see our information on other ways to donate for further ideas about supporting our work.
How can I get involved?
What is counselling?
Counselling is a talking therapy, it provides a safe, non-judgemental and confidential space for you to talk to a trained professional about your issues and concerns. Your counsellor will help you explore your thoughts, feelings and behaviours so you can develop a better understanding of yourself and of others.
Your counsellor will not give you their opinions or advice. They will help you find your own solutions – whether that’s making effective changes in your life or finding ways of coping with your problems.
Support us
Ways to donate
Fundraising
Supporting us
Ways to volunteer
People choose to volunteer for a variety of reasons. For some it offers the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on existing experience and knowledge. It is a great way to meet new people and have fun too!
We are currently looking for retail assistants, administrative support and qualified counsellors but we are always more than happy to hear from anyone that has a skill or idea that could help our charity, do get in touch