about us
Find out moreWE ARE
footsteps counselling & care
Our vision is that anyone affected by fertility or pregnancy-related issues, traumatic birth or baby loss can access compassionate personalised support on the journey of coping with their traumatic experiences.
We can provide dedicated one to one or couples counselling support to anyone in Gloucestershire struggling with pregnancy-related issues or loss. We do not charge for our counselling service.
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About us
Our values
We Are:
Accessible
Our community is welcoming and inclusive. We strive to remove all barriers so that everyone is able to access our support.
Compassionate
We care for our clients and community providing a nurturing space for all.
OneTeam
Our community has a sense of belonging and respect for others. We value all contributions whether paid for or volunteered, in service delivery or supporting roles.
Person-centered
Our clients and therapeutic community are at the heart of everything we do. We offer a timely range of services to suit our clients need, including counselling and informed, caring support in a safe space.
Professional
Counselling is provided in line with BACP Guidelines. Our staff and volunteers strive for personal growth and continuous improvement in performance and service delivery. We value learning, feedback, coaching and mentoring.
Sustainable
We are building for the long term, exercising financial prudence whilst developing efficient and scalable services.
Trustworthy
We communicate openly and honestly. Integrity is key. Confidential information is kept that way.
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About us
How we started
Our charity has grown since then and is now headed by a Board of Trustees and supported by a dedicated staff and volunteer team.

Common questions
How can counselling help?
Our experience has shown that people who are struggling to come to terms with a loss such as miscarriage or stillbirth have found that being able to talk about them in a safe space has helped them with the grieving process. Before starting counselling we ask new clients to attend an initial assessment session which gives you an opportunity to find out more about Footsteps Counselling & Care and how counselling might be of help.
Is there a waiting list?
We do have a waiting list. Due to the nature of our work it is hard to know how long the wait will be. If we put you on our list we will see you as soon as we possibly can and let you know roughly how long that wait will be.
How many sessions can I have?
At this time we are able to offer you up to 12 counselling sessions. This is to enable us to minimise the waiting time for our service. Of course, you can come for less than 12 sessions, and should you find you need more than 12, your counsellor will explain what your options are.
What is the cost of our services?
How do I refer for counselling?
Anyone is very welcome to refer themselves to us too. Just give us a call on 01452 308618, email office@footstepscandc.org.uk or send us an enquiry via our contact form.
How can I donate to your work?
How can I get involved?
Are you open during the pandemic?
Our office team are mainly working from home and can be contacted by emailing office@footstepscandc.org.uk or by using the contact form.
Our charity shop is open too, visit our shop page to find out our opening hours and how to donate items for sale.
Support us
Ways to donate
Donate to our shop
Donations of good quality baby clothes, kitchen equipment, clothes, books, DVDs and bric-a-brac are always welcome.
Purchase from our shop
Pop into our shop on 51 Westgate Street, Gloucester or take a look at our eBay shop.
Make a cash donation
You can make a donation via Virgin Money Giving, Paypal, or Facebook.
Donate as you shop
Amazon.co.uk will donate on your behalf, if you choose us as your charity via smile.amazon.co.uk at no cost to you.
Fundraising
You can support us with a sponsored run, swim, tea party... or anything! Set up your own page via Virgin Money Giving.
Supporting us
Ways to volunteer
People choose to volunteer for a variety of reasons. For some it offers the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on existing experience and knowledge. It is a great way to meet new people and have fun too!
We are currently looking for retail assistants, administrative support and qualified counsellors but we are always more than happy to hear from anyone that has a skill or idea that could help our charity, do get in touch
Support us
Visit our shop
Our charity shop on Westgate Street, Gloucester offers a wide range of items from books and clothes to kitchen equipment and small items of furniture.
We have strict COVID safe procedures in place to keep you and our team safe. All items are quarantined before being put out for sale and you will be required to wear a mask and sanitise your hands.
We also have an eBay shop with items added regularly.
Call our shop
Call 01452 412380
Where we are
You can find us at
51 Westgate Street, Gloucester GL1 2NW
Opening hours
Mon, Wed, Fri & Sat:
10am - 5pm.
Donate items
We are always very grateful for donations to our shop. We are happy to accept most items, but do give us a call if you’re not sure, our shop team will be happy to help.
Small donations can be made any time during shop opening hours. If you have a large donation or heavy or bulky items please give us a call to arrange a suitable time to drop off.